Excuse me, is there a bank near here?
Yes, there is.
Where is it then?
It's right there.
What can I do for you?
I'd like to draw some RMB yuan.
Your passbook, please.
How much do you want to draw?
How do you want your money?
Please enter your password.
Would you please countersign them here?
May I use your pen?
Do I have to pay for this?
They can be automatically deducted from your account.
You can use it to draw money from the ATM.
But the withdrawal amount is limited within RMB 2000 each time.
Our bank has the agency for Master, VISA, Express, Diners and JCB cards.
Would you please show me your card?
Do you want to change money?
I want to exchange some money.
Can I exchange some money here?
What kind of currency do you want to change?
It's US dollars.
I want to have some dollars changed into RMB yuan.
How much do you wish to change?
Five hundred dollars.
Here is your money.
Please check the amount.
Please count your money.
I'd like to deposit some money.
I'd like to deposit some U.S. Dollars.
How much do you want to deposit?
Can I draw some US dollars with my card?
How would you like your money?
Can I have it all in one-hundred-dollar bills?
Please enter your password and push the buttons again.
I'm sorry. The code number doesn't coincide with the one you gave us when you opened your account.
I can't remember it exactly.
Is this number correct?
I'd like to open an account.
Where can I open an account?
I'll attend to it for you.
Please go to Counter No.1.
I want to have a Peony Card from your bank.
Please fill in this application form and sign your name.
Yes. But where am I to countersign?
Oh, just here.
Will you please show me your passport?
Your passport please.
What's your passport number?
Do you have some identification on you?
Would you please give me your identity card.
I've lost my savings passbook.
You can report the loss of the bankbook.
Would you please tell me my balance?
Your balance is RMB 5000.
Can you tell me how much you deposited?
About RMB 8000.
Can you have a quick check and see if there's any withdrawal or charges made on my card?
Could I have your name, address and your account number,please?
Would you mind if I ask your account number?
There is no withdrawal record on the account,and I don't find any expense record on it, either.
I want to report a loss of the card.
Now please fill out the application for reporting the loss.
We'll charge you RMB 20 for your report of the loss.
We can reissue you credit card, but you should pay RMB 5 for the cost.
Please wait a moment.
Everything is in order.